Messaging Basics

Send a New Direct Message
Create a direct message to chat one-on-one with a team member or an external user. Navigate to the home screen. Tap the "+ New" button on the bottom r...
Send GIFs
Add some fun and expression to your conversations by sending GIFs. Open the chat where you want to send a GIF. Tap the "GIF" button in the message fie...
Edit Messages
You can edit your messages after sending them, giving you the flexibility to correct typos or update information. Long-press the message you want to e...
Send Audio Messages
Record voice messages to quickly communicate with your team members. Open a chat. Tap and hold the "Microphone" icon in the bottom right corner of the...
Mentioning a Person
Mention specific team members in a chat to ensure they notice your messages and to associate information with the correct person. Open the desired cha...
Playing Audio Messages
​​You just received an audio message; here is how to listen to it. On Mobile (iOS & Android) Tap the “Play” icon on the left side of the message.  Tap...
Send Emojis
Express yourself in chats with emojis.  To react to a specific message with an emoji, see our article " React to Messages ”. Open a chat. Tap the text...
Reply to a Message
Swipe right on the message you want to reply. Type your response in the message field. Tap the blue send arrow. Long-press on the message. Tap “more…”...