Limiting Communication

Edited

Decide if team members can start a direct message (DM) chat with anyone in the workspace or only with those in their specific group. 

Access: Workspace Admins 

On Mobile (iOS & Android)

  1. Tap the "Admin" tab at the bottom of the screen.

  2. Tap "Settings" on iOS, or "Workspace settings" on Android.

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  3. Tap on “Restrict communications by teams or locations” 

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  4. Select your preferred restriction level:

    • "Open communication": All members can communicate with one another.

    • "Restricted by location": Members can only message others within their same location.

    • "Restricted by team": Members can only message others within their same team.

  5. Tap “Continue”.

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  6. Tap “Apply restriction” to confirm. 

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  7. Choose if "Admins" or "Admins & Managers" will be allowed to communicate with people across different teams.

  8. Tap “Confirm”. 

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Note: Communication separation is workspace-wide and applies to all members, except for "Admins" or "Admins & Managers" depending on your selection.


On Desktop (Windows, macOS, & Web App)

  1. Click on “[workspace’s name] admin” in the side menu.

  2. Click “Teams & Locations” at the top.

  3. Click "Edit settings" under the "Communication boundaries" banner.

  4. Select your preferred restriction level:

    • "Open communication": All members can communicate with one another.

    • "Restricted by location": Members can only message others within their same location.

    • "Restricted by team": Members can only message others within their same team.

  5. Click “Apply restriction” to confirm. 

  6. Choose if "Admins" or "Admins & Managers" will be allowed to communicate with people across different teams.

  7. Click “Confirm”. 

Note:  Communication separation is workspace-wide and applies to all members, except for "Admins" or "Admins & Managers" depending on your selecti